Is it safe to use my credit card?
Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on the MonsterCommerce software which utilizes industry-standard security measures, including 128BIT SSL (Secure Sockets Layer) encryption. Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone or fax at the numbers below. All account information submitted to us is safely isolated from unauthorized Internet access.
Sales tax will only apply to residents of Minnesota, and only on taxable items such as books. There is no sales tax on food items. Residence of Kansas will be charged Kansas Use Tax.
How can I pay for my order?
We accept Visa, MasterCard, and Discover/Novus cards. We also accept PayPal, checks and money orders. Orders paid by check will not be processed until the check is received in our office. If you are sending a check, please send it to Healthy Heart Market at the address below.
How quickly will I receive my order?
Healthy Heart Market will, in most cases, ship your order within 48 hours after it is received. If there is going to be a long delay, we will notify you. All orders shipped FEDEX Home delivery should arrive within 5 working days from the date of shipment when shipped within the domestic U.S. states. If shipped using Fedex Smart post the order should arrive within 8 days from the date it is shipped. We normally use Home Delivery on packages that weigh over 9 pounds and Smartpost if the package is less than 9 pounds. If you have been waiting longer please give us a call and we can track your order.
What if you don't have all of the items in stock?
Healthy Heart Market makes every effort to have all items in stock all of the time. On occasion, an item may be out of stock. If the item is scheduled to be in stock within 2 days we will hold your order until it can be filled completely. If the item will be out of stock for longer than a couple days, in most cases we will cancel the item, refund the price and ship the remaining part of your order.
What is your policy on Privacy?
Healthy Heart Market will never share, sell, or trade your name, address, phone, e-mail, or any other information you provide to us for any reason. All of the information that you provide to us is held in strict confidence, and in a secure manner. We will only call if you place an order and we need to communicate with you about it.
How do I track my order?
Go to the "My Account" link and you will receive details about any outstanding or back orders, and their status. Or contact us to track it for you.
Our mailing address:
Healthy Heart Market
Post Office Box 747
Big Lake, MN 55309
Email: Contact Us
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